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FAQ
Frequently Asked Questions
How does the Fast Lane shipping to the US work?
Our agent ships a large amount of packages via Express to the US and they are handed over to USPS for the final delivery. (First Class Mail).
The USPS tracking didn't update for some days. Is there any issue?
Please don’t worry. After we ship out your package we already create the USPS shipping label online. (Tracking: Label created). After appr. 2-5 business days the package will be handed over to USPS in Kearny, NJ and there will be an update on your tracking (Tracking: Arrived at USPS origin) and the estimated delivery time will be shown as well by USPS.
Where can I track my order?
Please use the link in the shipping confirmation or click here: Track your Order